PSP teams serve as the bridge between policy, access, and patients. They need training that combines compliance with empathy.

What we train:

• Explaining coverage, appeals, and affordability pathways in plain language
• Coordinating across hubs, nurse navigators, and FRMs
• IRA’s impact on patient affordability and out-of-pocket costs
• Best practices for supporting adherence and patient trust

Outcome: PSP staff simplify complex coverage for patients, helping them start and stay on therapy with confidence.